Counselling
Fees & FAQs

Counselling Fee Schedule

Individual Counselling

Couples Counselling

Family Counselling

Payments for
Counselling Services

We require payment for appointments at least 24 hrs before the session start time.

Your booking will be confirmed when payment is provided.

After the booking is confirmed, you will receive a confirmation email and a reminder text 48 hours before your appointment time.

Cancelling & Rescheduling

Life is unpredictable. We understand that you may need to cancel or reschedule your appointments.

Please consider that our counsellors have set aside their time for your appointment.

We ask that you give us at least 24 hours notice if you need to reschedule or cancel.

If you do not show up or cancel at least 24 hours prior to your appointment, we reserve the right to charge the full amount for the appointment.

Frequently Asked Questions
About Counselling

Here are some answers to the questions we are most often asked:

What is a counsellor?

Counsellors are here to investigate and explore life’s difficulties with you, and to support you and help you to see things from new perspectives.

A counsellor will create a safe and trusting relationship with you where you can speak honestly about the way you feel and the hurdles you face.

Counsellors do not diagnose mental illness or prescribe medication; they will mainly focus on the way you relate to yourself and with others.

How is a counsellor different to a psychologist?

Psychologists are registered professionals that study human behaviour and mental processes.

They can use surveys and other tools to diagnose mental health conditions.

They can work with you to create treatment plans for mental health conditions that you may have.

Do I need a referral for counselling?

You do not need a referral to see a counsellor.

Simply call us, email us, or book online using the links above now.

Are there Medicare rebates for counselling?

Unfortunately, no.

Can I claim counselling services from my private health fund?

Some health funds offer rebates for counselling services, and some do not.

Please enquire with your private health fund to see if you are eligible to get a rebate on your counselling appointment.